“During transformation, a customer pledge is a promise the enterprise keeps through a paper control; trust compounds when proof repeats.”

Quote card by Professor Kai London reading 'During transformation, a customer pledge is a promise the enterprise keeps through a paper control; trust compounds when proof repeats.'. From the book Trustquake.
Quote card by Professor Kai London reading 'During transformation, a customer pledge is a promise the enterprise keeps through a paper control; trust compounds when proof repeats.'. From the book Trustquake.

During transformation, a customer pledge is a promise the enterprise keeps through a paper control; trust compounds when proof repeats. — Kai London (Professor Kai London), CISO. Principle 5400 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

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