“During transformation, a customer pledge protects value only when a quiet exception can prove it.”

Quote card by Professor Kai London reading 'During transformation, a customer pledge protects value only when a quiet exception can prove it.'. From the book Trustquake.
Quote card by Professor Kai London reading 'During transformation, a customer pledge protects value only when a quiet exception can prove it.'. From the book Trustquake.

During transformation, a customer pledge protects value only when a quiet exception can prove it. — Kai London (Professor Kai London), CISO. Principle 9001 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

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